Good reception practices

Accès directs aux informations importantes

The professionals of Les Saisies are ready to welcome you for a refreshing winter in our mountains.

Over the past few months we have all acquired, in spite of ourselves, but in a sure way, an experience of the management of delicate situations (constant evolution of factors, frequent changes of rules, uncertainties, permanent adaptation…). This allows us today to be much more responsive and agile in the face of adversity, but also to speak to you in full transparency.

As a customer you are at the center of our concerns. Your well-being and your safety are at the heart of our actions to allow you to spend the most beautiful holidays in Les Saisies.


Book with peace of mind !

Our accommodation providers offer booking facilities (short stays, early booking, last minute...). They have largely relaxed their cancellation and refund conditions. Consult the specific conditions set up by our accommodation providers available on each accommodation description. They organize themselves to receive you safely (reinforced cleaning of the accommodations, reduction of the number of people in the common areas, access to the swimming pools on reservation...).
Reimbursement for any cancellation related to COVID19 (with proof, except for administration fees)


La SPL domaines skiables des Saisies

will provide transportation (chairlifts, shuttles...) in compliance with the standards in force.
To avoid waiting at the cash desk, online sales are already open on (with possibility of payment in 3x). In case of problems, your ski passes will be refunded upon presentation of a proof of purchase.
Wearing a mask in the waiting lines and on the ski lifts is mandatory (like the organization in the amusement parks or at Mountain Twister this summer). Approved sports masks with the Les Saisies logo will be on sale at the Tourist Office and in the resort's stores.
Good to know :
    - We have no gondola or cable car in Les Saisies. Our ski lifts are exclusively chairlifts, ski lifts or carpets.  
    - Skiing is of course done outside in the open air, with gloves and our ski passes are hands free (no need to take them out to pass them at the terminal). So many points that are barriers to the virus.


In Les Saisies, where wide open spaces abound

many outdoor activities and leisures can be practiced alone, with the family or in small groups: downhill skiing, cross-country skiing, biathlon, hiking or snowshoeing (alone or with a guide), ski touring, mountain twister, snowmobiling, paragliding, ski-joëring, adventure trekking or dog sledding, adventure course, horse-drawn carriage rides, trail running, visit and discovery of the heritage... The sports and leisure activity providers will guide you towards activities adapted to your level and to the instructions in force.
Ski schools: the wearing of a mask will be compulsory for the instructors as well as for the students of more than 11 years old during the gatherings at the beginning and at the end of the courses.


Our animation team

is adapting its program and will be mobilized to offer you events for all tastes.


Our merchants

will have in heart to welcome you with a smile without forgetting the measures of social distancing and the wearing of the mask.


To reduce paper consumption and preserve our environment, a signage and flash codes will guide you on your vacation journey.

(animation program, trail map, shuttle schedules...). The Espace Diamant and Traces Alpines applications can also be downloaded free of charge to guide you on the slopes or on your walks (snowshoeing or walking).


Special measures

You will find on the pages of our website (accommodation providers, activity providers, shopkeepers, equipment, events...) a Special Measures section presenting the actions that each one puts in place for the respect of the barrier gestures, the distancing, the hygiene rules and to stop the propagation...

To protect you and
protect our employees

Behind our masks there are welcoming smiles,
and warm smiles.
We are happy to see you
to see you soon in Les Saisies.